Our shipping costs for all UK customers are calculated on the total cost of the order.
Shipping method will depend on the number of items ordered.
Items are either sent via Courier (next day delivery) or 1st class Recorded Mail.
If we are unable to dispatch your order within 2/3 days we will contact you by phone or email.
Should you not be available to take delivery of your order, the courier will leave a card in order for you to arrange an alternative delivery time. The Courier will attempt to deliver to you twice, after which the parcel will be returned to us. Orders shipped using Royal Mail Recorded will have one attempt made only and a card will be left. Courier and Recorded items will be returned to us after 7 days have elapsed from the date the first delivery attempt is made. A further delivery charge will be payable in order for the goods to be re-sent.
Deliveries to certain areas of the UK & Ireland (Northern Ireland, Scottish Highlands and ALL Islands) will incur additional charges if, due to size and weight, shipping has to be carried out by our Couriers. Small and light items will ship via Royal Mail Recorded at the usual Royal Mail costs. Please contact us prior to ordering.
All non UK customers, please contact us prior to ordering.
Returns: AVA SPORTS customers can benefit from our Return Policy within 30 days.
To make a return please send an e-mail to our Customer Service at: firstname.lastname@example.org
In your e-mail please indicate the following information:
First Name and Last Name
Date of the order
Product name you want to return
Or call us so we can help you ! 01234 268060